Get an overview on how to view deviations and acknowledge them.
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1. Access deviations in the deviations menu
The list of deviations can be accessed via the menu item Deviations.
All deviations—whether active or inactive, acknowledged or unacknowledged—are displayed and can be sorted and filtered by deviation type, incident, ID, date, and other relevant criteria.
2. Analyzing deviations
- Click on the deviation you want to analyze.
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In the page's top section you can see the most important details about the deviation. The tiles and values may vary depending on the type of deviation. In case of the deviation shown in the image above (upper limit alarm), it's the highest temperature value measured and the deviation's duration.
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If the deviation has not been acknowledged yet, you may access the acknowledgement form directly via the button Acknowledge.
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The section Chart displays the measurement curve prior to, during and after the deviation, with the beginning of the deviation marked by a vertical line in red and its end marked by a vertical line in grey.
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Please note that in the example above the start date of the deviation does not match the timestamp of the the first value exceeding the upper alarm limit. This is due to an upper limit alarm delay configured for the sensor.
- In the section "Events" all entries from the audit trail related to the selected deviation are shown.
3. How to acknowledge deviations
- The form to acknowledge a deviation can be accessed in two ways:
- Via the page "Deviations", where all deviations are displayed, one or more deviations can be selected on the left side. Then click on "Acknowledge" in the upper left corner.
- Via the view of the deviation details for a single selected deviation, which is opened by clicking on it. Then click "Acknowledge" at the top.
- In acknowledge a deviation, follow these steps:
- Enter a comment in line with your Quality SOPs (usually, the comment should describe the reason that caused the deviation as well as a rating of the deviation's impact on the quality of the goods monitored)
- Enter your password.
- Then click Acknowledge.
